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Shipping Policy

At Abadi Tools, we are committed to providing fast, reliable, and free shipping on all orders—whether local or international. Our goal is to deliver your tools efficiently while ensuring transparency, accuracy, and customer satisfaction.


Order Processing Time

  • All orders placed through abaditools.com are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Once your order has been packed and shipped, we will send a shipping confirmation email that includes a tracking number so you can monitor your delivery in real time.


Free Domestic Shipping (Within Indonesia)

  • We offer free shipping to all locations across Indonesia.

  • Estimated delivery time: 3–5 business days from the date of dispatch.

  • Delivery times may vary slightly depending on your location and local courier operations.

  • We work with reliable national courier partners to ensure your tools arrive safely and on time.


Free International Shipping

  • We proudly offer free international shipping to selected countries worldwide.

  • Estimated delivery time: 10–20 business days, depending on the destination, customs clearance process, and local postal services.

  • All international orders are shipped with tracking and will pass through customs in the receiving country.

  • Please note: Import duties, taxes, or customs fees, if any, are the responsibility of the customer and are not included in the product or shipping prices.


Shipping Rates

  • All shipping is 100% free—no hidden fees or additional charges at checkout.

  • The shipping method used (standard or express) will depend on the destination and size of the order. We always choose the most efficient and cost-effective option to ensure on-time delivery.


Currency and Payment

  • All prices listed on abaditools.com, including product prices and totals, are in United States Dollars (USD).

  • Customers are responsible for any currency conversion or foreign transaction fees charged by their payment provider.


Address Accuracy & Delivery Liability

  • Please make sure your shipping address is accurate and complete at the time of checkout.

  • We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

  • If a package is returned to us due to incorrect address or non-collection, reshipping may be possible, but delays may occur.


Tracking Your Order

  • Once shipped, your order will include a tracking number. You will receive this via email, and you can use it to follow your shipment status online.

  • If you do not receive tracking details within 3 business days of placing your order, please contact our support team.


Contact Us

If you have any questions regarding shipping, delivery timelines, or need assistance with your order, our customer service team is ready to help:

Email: sales@abaditools.com
Phone / WhatsApp: +62 877 1126 4024
Office Address: Jl. Kuningan Barat IV No.42, Kota Jakarta Selatan, DKI Jakarta - 12710, Indonesia


Abadi Tools is proud to offer free shipping on every order, helping you save more while getting the quality tools you need, delivered straight to your door—on time and hassle-free.